Royal Caribbean May Be Liable for Injuries and Deaths From Volcano Eruption

On December 9, 2019, the White Island Volcano erupted, near Tauranga, New Zealand, killing at least sixteen people, with many missing and injured, including at least 7 cruise passengers traveling on the Royal Caribbean Cruise Line’s Ovation of the Seas.

Royal Caribbean, as well as all major Cruise Lines like Norwegian Cruise Line and Carnival Cruise Line, profit from their passengers taking shore excursions in its ports of call. These shore excursions are sold both on Royal’s website, before the cruise, and directly to the passengers at the dedicated shore excursion desk onboard each ship.

Royal Caribbean devotes considerable resources to promote and sell these shore excursions and earns substantial revenue. Following this tragedy many questions will be asked such as: Why were Royal Caribbean’s passengers allowed to go anywhere near this known active volcano? What Royal Caribbean knew, or certainly should have known, about the reported increase in seismic activity on White Island? Why were the excursions not canceled, despite these warnings?

Royal Caribbean, and the other Cruise Lines, include language in its tickets which they claim creates an independent contractor relationship between the passenger, and the shore excursion operator. RCCL and others, attempt to insulate the Cruise Line from liability for injuries or death. For these reasons, Shore Excursion lawsuits are challenging. However, when deaths and tragic injuries occur, there are legal methods that can be explored to obtain fair compensation for their victims. RCCL can be liable for failure to take action before foreseeable events, such as this volcano eruption, where as here, scientists were aware of an uptick in volcanic activity on White Island before the eruption, White Island is known to be an active undersea volcano, making it an exciting shore excursion destination, but a known hazardous and risky activity.

Royal Caribbean will likely claim the eruption was an Act of God, which may be used as a legal defense to lawsuits for the injuries and/or deaths caused by this volcano. This defense known as “force majeure” is found within the cruise ticket agreement- that if a natural occurring condition like a hurricane or volcanoes causes injury or death- then RCCL is not liable. The legal standard requires that the event be unpredictable or legally “an intervening and superseding cause” for which the cruise line would not be liable. However, this volcano eruption was foreseeable, and predicted, and should have been known to Royal Caribbean. Therefore, passengers who are injured can pursue lawsuits and hold Royal Caribbean liable for the resulting injuries and deaths caused by their failure to warn and take action to minimize risk of harm posed by this foreseeable natural event.

Royal Caribbean Cruise Line, Carnival Cruise Line, and Norwegian Cruise Line have been sued for foreseeable acts of God, including hurricanes, storm force winds, and high waves that were forecasted days before these natural events, which caused serious injuries to passengers and crew members; for example, Hurricane Hermine and the RCCL Anthem of the Seas cruise in February 2016, and a bomb cyclone on NCL’s Breakaway, early January 2018 cruise.

There has been considerable misinformation reported, for example, I read a quote that “cruise lines partner with shore excursion operators’ because they don’t have specific knowledge about seismic activity or volcano eruptions, in New Zealand” because Royal is in the business of running a cruise line”. Millions of dollars of revenue figures dispute that claim as excursions are an integral part of cruise business and its annual profits.

This was a foreseeable event that should have been known to Royal Caribbean that in the interest of the safety of their passengers should have cancelled this shore excursion to avoid the known volcanic activity. This volcanic event is a known, particularly hazardous activity which may increase the scope of liability to Royal Caribbean.

Client Reviews

I was extremely pleased with the result of this offices' work. Their knowledge of the situation brought me to discover that I had further medical issues. They took time to explain what needed to be done at each...

Martha

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Mr. Glenn Holzberg did an excellent job for my brother, Querobino, Mr. Holzberg was very active in the law suit and was determined to either go to trial or get my brother a settlement. His persistence and...

Lavinia

Thanks for all your support and professional work. You are the best.

Ekrem

I cannot recommend this legal team more. Each one was nothing short of professional from day one. I appreciate the effort from all of you! Thank you!

Ztchanellel 55

This firm helped me without any hesitation. They followed through with consistent communication. Never any negative thoughts or questions if I chose the right firm. Great experience

Elaine

I feel that Holzberg Legal handled my case well. Always available, and making sure that I understood every aspect. Rosemary, Erika, and Louis Holzberg himself were all excellent. They treated me as if I was...

Ondrei

Best attorneys out there!!

Barbie

Very helpful & friendly service!! Thanks Louis!!

Fran

I highly recommend Holzberg Legal. They provide exceptional client service, have a positive 'can do' attitude and put your wants / needs above all else. Louis ensured my experience was stress free, he was...

Teleya

I highly recommend Holzberg Legal. After suffering a serious injury while on a cruise in a foreign country and having other firms pass on my case because of its complex nature, Holzberg Legal took it on and was...

Chris

Extremely professional legal company who will do everything as they say on beginning. Louis, one of the owners is strongly recommended to represent you, and he will do everything to make sure you get your...

Misa

Outstanding customer service. Extremely knowledgeable regarding solving our case. Would use them again.

Dennis

I have known Mr. Holzberg for years. His dedication and professionalism and experience are unparalleled. I highly recommend him and his team for general personal injury and maritime work, especially cruise ship...

Bradley

Louis and his team exceeded any and all expectations while working on my case. He was very thorough, and communicated with me every step of the way. Louis was extremely patient with me in explaining things in...

Amanda

I would highly recommend Louis and his team to my family and friends. Words can’t express my gratitude for all they have done for me. They care about their clients and listen. Whenever I had any questions or...

Marisol

A Great Team to Work With! From the first time I reached out to Louis Holzberg and his team to the final settlement, I feel like I've been part of a winning team. My first conversation with Louis was like...

Kathleen

Louis was very patient and kind to me throughout this entire process and was able to obtain results that exceeded my expectations. I hope I never do this again but if I do, I hope it’s with these people.

Travis

Louis and his team are truly professionals. In a sea of mediocre attorneys/firms, Holzberg Legal stands on a mountain top. Louis always made time for any questions or concerns and consistently gave sound legal...

Matt

Holzberg's office was professional and responsive. The advice was great and took the time to call and answer all my questions. Louis made us feel confident about the matter we were dealing and he was...

Carla

So competent and professional -- answered all my questions in a very timely fashion. Always treated me with dignity and respect. I admire their integrity and would deal with them again, although I hope never...

Linda

First of all I would like to thank Holzberg Legal for their excellent work! Our daughter had an accident and was injured during cruise with one of the biggest cruise companies in the world. We've started to...

Stanislav

I highly recommend using Glenn Holzberg and team. They are extremely helpful, patient, informative and help you through every step of your case. I felt completely supported through the entire process. Even...

Penny

Holzberg Legal handled my case when others said I didn't have much of a case. Mr. Holzberg and Erika replied quickly when I had questions and kept me updated every step of the way. If you need an educated...

Nikki

I am a physical therapist who has the pleasure of speaking with Glenn, the business owner, about some of the clientele and people he works with. In my time as a PT I have made many phone calls to businesses and...

Rob

I had the opportunity to speak with Louis several times in re: to a cruise related incident I was involved in. Louis spent a great deal of time with me, on several occasions, offering professional...

Matt M.

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

Renee

When you want someone to take on the big guys, Holzberg Legal is who I had and would want in the fight. The big corporations have big and powerful legal teams fighting you all the way. You want the hard working...

David

Glenn knows his craft cold, he is caring, honest and posses a high degree of integrity.

Mark

Mr. Holzberg is a national authority on maritime law and frequently is sought for his expertise in complex litIgation.

Patrick

Atty. Glenn J. Holzberg represented my wife for a personal injury claim (boat accident). It was our first and only lawsuit so we didn’t know which attorney to secure. Then one of our attorney friends...

Anonymous

Mr. Holzberg represented me in a slip and fall injury which occurred on a cruise ship. The style and placement of the deck chairs on the ship was called into question as to safety. Due to the nature of...

Doris

Fantastic attorney. Highly recommended! He specialized in PI, but has knowledge and staff that work in family law as well. Came in for a consultation, and left, not only well informed, but felt that he truly...

R.D.

Contact Us

  1. 1 Free Consultation
  2. 2 Over 40 Years Experience
  3. 3 International Skype Available

Fill out the contact form or call us at 305-668-6410 to schedule your free consultation.

Leave Us a Message